NephoScale Cloud Software Licensing FAQs

Get answers to your questions about Licensing Subscriptions for NephOS On-premise Private Clouds and OEM Converged Infrastructure Software

FAQs – Licensing NephoScale NephOS Cloud Software

 

What type of support options do you offer for the NephOS software?

There are several support options available. There are the standard support plans listed at http://www.nephoscale.com/software/private-cloud-on-premise/. There are also managed service and Operations-as-a-Service (OaaS) options available. Please call or email us at sales@nephoscale.com and we will explain the support options in more detail.

How do I purchase the NephOS software for on-premise use?

Call or email us at sales@nephoscale.com and we will walk you through the licensing process and prepare a quote and software subscription agreement for you to sign.

Is NephOS v3.0 100% compatible with OpenStack APIs?

Yes

 Is the NephoScale NephOS cloud software stable?

Much of the same software and technology that has powered the NephoScale cloud hosting platform for the past five years is part of the latest NephOS v3.0, and is available for on-premise public, private, hybrid, and OEM converged infrastructure cloud deployments. With the software being in production for over five years, it has proven to be very stable and reliable. NephOS heavily leverages OpenStack, but does not solely depend on it. The result is the right blend of proprietary and open source technology that creates a hardened commercialized cloud software stack that guarantees constant innovation, yet provides high levels of stability and reliability, while also being affordably priced.

Why is the NephOS cloud software capable of building and connecting clouds in so many deployment and architecture models?

The key advantages of NephOS are its proprietary back-end automation technologies such as Brewer, CloudBuilder, and SideCar that simplify installing, scaling, and upgrading NephOS powered multi-tenant public, private, and hybrid clouds. NephOS has a built-in discovery engine for asset management that enables it to automatically build a database and inventory system for a data center environment, enabling the automated provisioning and management of compute, storage, and networking infrastructure. This back-end automation, along with Software-defined-networking (SDN) and network-functions-virtualization (NFV) technology, support for provisioning of both virtual and bare metal servers, and built-in billing and ticketing systems, the possibilities around building and connecting NephOS powered clouds are almost limitless.

What types of converged infrastructure capabilities does NephOS offer?

The flexibility and extensibility of the NephOS software stack allows for rapid automation of most any appliance or technology that can be exposed as-a-service in an integrated single-pane view across many NephOS cloud locations. NephOS provides users three options for provisioning and managing infrastructure resources. The NephoScale customer portal provides an intuitive UI for creating and naming services, the RESTful API is the most granular method of manipulating the platform, and lastly there is the option to provision both applications stacks and compute, storage, and network services with single-click OpenStack Heat orchestration templates.

FAQs – Pricing and Billing

How can NephoScale NephOS software licenses be purchased?

NephOS software licenses are available for purchase as one-time perpetual licenses or annual subscription licenses.

How can software support be purchased for NephOS?

NephOS software support is available in four levels of support that can be purchased as pre-paid annual or pre-paid 3, 4, or 5  year plans